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Copyright © 2017 Hyland Software, Inc.

Healthcare User Forum
Hyatt Centric Fisherman's Wharf San Francisco
Wednesday, May 10, 2017
8:30 a.m. - 4:30 p.m.





Healthcare User Forum Agenda - May 10, 2017
Morning Sessions
8:30 – 9 a.m. Check-in + Breakfast
9 – 9:30 a.m. Welcome + Opening Remarks
Ed McQuiston, Senior Vice President, Global Sales and Marketing, Hyland
Carissa Nettle, Services Program Manager, Hyland
9:30 – 11:00 a.m.  OnBase Roadmap
Michelle Maly, AVP, Development, Hyland
Brian Adams, Manager, Development, Hyland
Ethan White, Development, Epic


Part 1: Learn the latest enhancements and what’s on the horizon in upcoming developments from Hyland, and hear from Hyland experts on how they can help you maximize your solution.

Part 2: The second part of this presentation will focus on the OnBase and Epic integration.

Part 3: The third part of this presentation will focus on what YOU, the customer, wants to see the products do. This will be a combination of both OnBase and Epic related topics.
11 a.m. – 11:15 a.m.  Break
11:15 a.m. – 12 p.m. Customer Story – Sutter Health
Steve Modich, Applications Manager, Sutter Health

Hear how Sutter uses OnBase across the enterprise.
12 – 1 p.m.  Lunch
For the second half of lunch, we encourage you to network with your peers, as well as Hyland and Epic experts
1 – 1:45 p.m. Revenue Cycle Management
Will Singer, ITS System Analyst, John Muir Health
Bob Zimmerman, Customer Advisor, Hyland


Hear from John Muir Health on how OnBase revenue cycle management automates payment reconciliation and allows them to decrease AR days outstanding.
1:45 – 2:15 p.m.  Mobile
Stacey Less, Mobile Solution Owner, Hyland

Transform your patient’s experience by leveraging mobile technology to improve document and signature intensive processes.
2:15 – 2:30  Break
2:30 – 3 p.m.   Mackinac
Mike Hurley, Healthcare Industry Manager, Hyland

Hear how OnBase can help sharing among payer and provider organizations, ultimately shortening the timeframe in which your provider organization gets payments.
3 – 4 p.m. OnBase + Epic Integration: Updates and Best Practices + Q & A Session
Julia Tabaj, Senior Solution Standards Consultant, Hyland

Hear from the experts at OnBase, Epic, and your peer organizations on best practices for implementation, leveraging, and maximizing your solution.
4 – 4:15 p.m.  Closing Remarks + Raffle Give-away

*Throughout the day, we’ll have product owners on hand who will be available to talk to – ask them questions, provide input for future developments, and learn from the experts.

*Agenda subject to change – we’re actively working on securing customers to add to our presentations where applicable.

*The Healthcare User Forum is open to both direct and partner customers, and the Regional User Forum is open to customers supported directly by Hyland.

Regional User Forum Agenda - May 11, 2017

Sessions
8:30 – 9:00 a.m. Registration & Breakfast
9:00 – 10:00 a.m. Welcome / Company & Product Update
Ed McQuiston, Senior Vice President of Global Sales & Marketing

Ed McQuiston, Senior Vice President of Global Sales & Marketing, at Hyland, creator of OnBase, will welcome you to our User Forum! You’ll then hear where OnBase is headed in 2017. 
10:00 – 10:30 a.m. Networking: Get to Know your OnBase Peers
10:30 – 10:45 a.m. Break
10:45 – 11:15 a.m. Customer Story
11:15 – 12:00 p.m. Extending your OnBase Solution
Carissa Nettle, Training Development Consultant

In this hands-on session we will utilize a workbook to explore how OnBase is currently being used in your organization and identify opportunities for growth.  You will walk away with ideas for additional OnBase opportunities in your current deployments and ways to further OnBase within your organization.  
12:00 – 1:15 p.m. Lunch & Networking

Enjoy lunch and network with peers to discuss topics of interest to you, learn and share ideas with fellow users and OnBase experts.
1:15 – 2:15 p.m. Getting Started with OnBase Case Management
Tom Vitale, Product Evangelist

Now is the time to embrace OnBase for case management. In this session, we’ll explore possible use cases and applications and highlight essential OnBase case management capabilities available to you right now. You’ll leave with concrete action items, available training and resources as well as ways to identify prime case management opportunities for you as an OnBase champion and the business users across your organization.
2:15 – 2:30 p.m. ShareBase
Shanna Kynkor, Cloud Application Consultant

ShareBase is growing at an incredible rate, both in software enhancements and the number of organizations using it (170+). This session will provide use cases to demonstrate how peer organizations are using ShareBase and how we can help you continue to extend your OnBase solution.
2:30 – 2:45 p.m. Break
2:45 – 3:15 p.m. Roundtable: What would you love to do with OnBase?
3:15 – 3:45 p.m. What’s Coming in OnBase 17
Tom Vitale, Product Evangelist
 
You’ve spent a full day immersed in the world of OnBase, but, believe it or not, we’ve only just scratched the surface. This not-to-be-missed session includes what’s new, what’s coming next.  Join us to sample the new features that will propel OnBase into the future. And… (drumroll please) get an exclusive sneak peek at the new look and feel of OnBase 17!
3:45 – 4:00 p.m. Closing Remarks
4:00 – 5:00 p.m. Networking Reception & Closeout